Frequently Asked Questions
Where are you located?
My office is located at 7981 168th Ave NE, Suite 116, Redmond, WA 98052, which is directly across from the flagpole of Redmond Elementary school, on the corner of 80th Street and 168th Ave NE. Phone: 425-892-3000, Fax 425-908-7919, email heidi@heidikoss.com
Do you take insurance?
I currently accept Regence, Cigna, First Choice and Kaiser (both PPO and HMO). Unfortunately, I am no longer in-network for Premera. If you are covered by another insurance carrier, I will supply you with a superbill statement for you to submit to your insurance for reimbursement. I cannot guarantee reimbursement, however, most insurance companies do reimburse for my services at a reduced out-of-network provider rate. Clients are responsible for contacting their insurance to verify coverage.
What is your billing policy?
I will bill your insurance, if I am in network. For private pay clients, my initial intake sessions are $200 and regular sessions thereafter are $150 for individuals and couples.
What is your availability?
My hours are Mondays from 9 am - 4 pm, Tuesdays from 9 am - 4 pm, Wednesdays from 10 am - 8 pm, Thursdays from 10 am - 4 pm and Fridays from 9 am - noon.
How long is a session?
Appointments are typically 50-60 minutes in length. If you feel you will need a longer session, please discuss this with me in advance so that I can accommodate your needs when scheduling my day.
How do I make an appointment? Please call my office at 425-892-3000 to schedule an appointment.
Where are you located?
My office is located at 7981 168th Ave NE, Suite 116, Redmond, WA 98052, which is directly across from the flagpole of Redmond Elementary school, on the corner of 80th Street and 168th Ave NE. Phone: 425-892-3000, Fax 425-908-7919, email heidi@heidikoss.com
Do you take insurance?
I currently accept Regence, Cigna, First Choice and Kaiser (both PPO and HMO). Unfortunately, I am no longer in-network for Premera. If you are covered by another insurance carrier, I will supply you with a superbill statement for you to submit to your insurance for reimbursement. I cannot guarantee reimbursement, however, most insurance companies do reimburse for my services at a reduced out-of-network provider rate. Clients are responsible for contacting their insurance to verify coverage.
What is your billing policy?
I will bill your insurance, if I am in network. For private pay clients, my initial intake sessions are $200 and regular sessions thereafter are $150 for individuals and couples.
What is your availability?
My hours are Mondays from 9 am - 4 pm, Tuesdays from 9 am - 4 pm, Wednesdays from 10 am - 8 pm, Thursdays from 10 am - 4 pm and Fridays from 9 am - noon.
How long is a session?
Appointments are typically 50-60 minutes in length. If you feel you will need a longer session, please discuss this with me in advance so that I can accommodate your needs when scheduling my day.
How do I make an appointment? Please call my office at 425-892-3000 to schedule an appointment.
